NON VIOLENT CRISIS TRAINING & VERBAL DE-ESCALATION
This Advanced Verbal De-Escalation and Crisis Intervention program is recognized and is in use by major corporations and private security agencies in Canada, USA, UK, Europe, Asia, Australia and the Middle East.
Utilized by major Hospitals, Institutions & Corporations
WHY YOU SHOULD TAKE THIS COURSE
- Increased employment opportunities
- Qualify for higher pay wages and salary
- Due diligence and court requirements
- Increased personal qualifications
- Self protection and education
WHO SHOULD TAKE THIS COURSE
Conflicts and verbal altercations can occur in any environment and setting. Mismanaging the situation could escalate a volatile situation resulting in physical altercations.
- Front Line Workers
- Security Guards
- RN / RPN / PSW
- Health Care Workers
- Loss Prevention Officers
- Customer Service Representatives
- Safety Agents
CERTIFICATION
Upon completion of the Verbal De-Escalation & Crisis Intervention training program, you will receive a copy of your certificate by e-mail, as well as a physical copy and wallet plastic ID card mailed to your home address.
Certification is valid for 1 year as recommended by international courts.
What is Crisis Intervention & Verbal De-Escalation Training
What you will you learn
This extensive training program provides the learner with essential skills to deal with non violent crisis situations with confidence.
Learn how to handle assaultive, disruptive, and out-of-control behaviour through a combination of verbal, non-verbal and advanced physical intervention and subject control skills.
This program is utilized by major Hospitals, Institutions & Corporations
Course Description | 6 Hours Online Training
This 6 hour online training program provides the candidate with an internationally recognized certification of completion.
The online course can be completed from your home computer, laptop or smart phone. This program can be completed on your own time and pace.
Program Overview
- Module 1: Introduction to Verbal De-escalation and Crisis Prevention
- Module 2: Conflict Avoidance VS Conflict Prevention
- Module 03: Effective Communication
- Mental Illness and Emotional Control for Security Professionals and Front-Line Workers
- Module 05: Situational Awareness and Conflict Prevention
- Module 06: Physical Intervention Techniques and Videos
- Module 07: Crisis Management
- Module 08: Evidence Based Scenarios
Duration: 6 Hours
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